Privacy Policy
Privacy Policy
ShinAI Inc. ("we", "the Company") obtains personal information only within the scope our business requires, and handles it appropriately and securely.
This policy sets out how personal information is handled in the services we provide and on this website.
1. Information we collect
We may collect the following information.
- Information you provide when making an enquiry or requesting a free consultation: company or organisation name, your name, email address, telephone number, and the substance of your enquiry
- Information relating to your use of this site (access activity, environment, and similar information that does not directly identify an individual)
- The content of enquiries entered into the AI assistant
2. Purposes of use
We use the information we collect within the scope of the following purposes.
- To respond to enquiries and consultations, and to contact you
- To propose and provide services, and to perform contracts
- To improve the quality of our services and this site
3. Disclosure to third parties
Except where required by law, we do not provide personal information to third parties without the consent of the individual concerned. Where we outsource part of our work, we exercise appropriate oversight.
4. Use of external services
Some features of this site, such as the AI assistant, may use external AI services to generate responses. In such cases we handle your information only to the extent necessary and take care over its secure management.
5. Security management
To prevent the leakage, loss or damage of personal information, we take reasonable security measures including access control and encryption of communications.
6. Requests for disclosure, correction or deletion
Where an individual requests disclosure, correction, suspension of use, or deletion of their personal information, we will verify their identity and respond in accordance with the law.
7. Revisions to this policy
We may review and revise the contents of this policy as necessary. Where a significant change is made, we will give notice on this site.
Contact for privacy enquiries
For enquiries about the handling of personal information, please write to contact@shinai-inc.jp. We receive enquiries on weekdays, 9:00–18:00 JST.
Language
This is a translation provided for convenience. The Japanese version is the original and prevails in the event of any discrepancy.